VFIS Risk Management Services

As part of Glatfelter's commitment to providing superior risk management services, we are excited announce some positive changes being made at VFIS. To streamline access to our resources, we are consolidating services on our website and through VFIS University. Explore the resources below that have replaced the previous learning management system provided to you through the VFIS HR Help website.

VFIS University

Over 500 online courses!

We understand your needs — and we've developed VFIS University to meet those needs. It offers over 500 online educational and training courses for emergency responders, many of which are recognized and meet industry continuing education requirements. Just as importantly, all courses are available online 24/7 at the convenience and comfort of your work or home computer.

Certificates are awarded upon course completion. Use this easy, convenient resource to be better prepared for every call, reduce injury and loss risks for those you serve, protect your equipment and support your most valuable asset — your team.

Online VFIS risk management courses are available to current VFIS insurance customers at no cost.


An emergency responder's one-stop free resource*

ResponderHelp.com is a new website designed to offer a robust library of resources to address the needs and questions of emergency responders everywhere. All resources focus on topics specific to the needs of emergency service organizations. The topics were selected based on what experts believed to be the biggest issues that responders will face over the next 25 years.

Search over 4,300 resources for Fire, EMS and First Responders

* Additional training and content available for purchase


VFIS Safety Central

Risk Control Tools

VFIS is pleased to offer a vast library of risk control, loss prevention and safety materials. These tools are designed to improve risk management efforts and claim results, enhancing the long-term insurability of our emergency service insureds. Find safety flyers and guides, manuals, articles and resources.

HR Help Line

If you haven’t found what you need in the resources above or you would like to discuss your situation workplace incident or concern with a specialist in employment practices contact our Client Risk Solutions Department at 717.741.7239.