VFIS Risk Management Services

As part of Glatfelter's commitment to providing superior risk management services, we are excited announce some positive changes being made at VFIS. To streamline access to our resources, we are consolidating services on our website and through VFIS University. Explore the resources below that have replaced the previous learning management system provided to you through the VFIS HR Help website.


Employment Practice Liability (EPL) resources for ESO's

Workplace discrimination, harassment, retaliation, improper termination and other personnel or employment-related incidents are becoming increasingly common. We encourage you to learn more about these topics to help prevent harmful situations, reputation damages and legal incidents.

Browse the latest HR resources for your crew.

ResponderHelp.com HR Resources

VFIS University

Online Education and Training Courses for Emergency Responders

We understand your needs — and we've developed VFIS University to meet those needs. It offers online educational and training courses for emergency responders, many of which are recognized and meet industry continuing education requirements. Just as importantly, all courses are available online 24/7 at the convenience and comfort of your work or home computer.

Certificates are awarded upon course completion. Use this easy, convenient resource to be better prepared for every call, reduce injury and loss risks for those you serve, protect your equipment and support your most valuable asset — your team.

Online VFIS risk management courses are available to current VFIS insurance customers at no cost.

VFIS Training + Resources

Risk Control Tools

VFIS is pleased to offer a vast library of risk control, loss prevention and safety materials. These tools are designed to improve risk management efforts and claim results, enhancing the long-term insurability of our emergency service insureds. Find safety flyers and guides, manuals, articles and resources.


Don't Risk It!

Introducing the new VFIS podcast!

Don’t Risk It! is designed to help ESOs better protect their responders, their apparatus and the community they serve by covering a range of risk management and safety-related topics.

VFIS Senior Risk Control Representative Chris Rodgers hosts bi-weekly discussions with ESO veterans and risk management experts. Each episode ranges from 10 to 20 minutes, and focuses on how responders can help limit some of the industry’s common emergency service exposures. Topics include: patient handling, driver training, fatigue management, problems with Class B foams and more.


HR Help Line

If you haven’t found what you need in the resources above or you would like to discuss your situation workplace incident or concern with a specialist in employment practices contact our Client Risk Solutions Department at 717.741.7239.